Frequently Asked Questions
1. Where and when do I pay my bill?
The PRWA bills at the end of every other month [Jan, Mar, May, July, Sept, Nov]. The due date is printed on the lower left hand portion of your bill. Your payment is due upon receipt and is past due after the due date. Past due accounts will be assessed a minimum late fee of $10.00 or 3% (1.5% per month) of the outstanding balance whichever is greater.
Please remit payment along with the bill stub to the PRWA at:
6912 Hannegan Rd. #105, Lynden, WA 98264
You may drop your payment off at the Association Office located at the above address during business hours 9:30 AM - 3:00 PM, Monday thru Thursday. A payment drop box for checks and money orders only is located at the front of the building to the left of the main entrance for your convenience 24/7.
Online payments are available. For more information, please go here.
2. How often is the Meter Reading and Billing? (Billing Schedule)
Meters will be read and bills mailed at the end of the billing cycle (bi-monthly) [Jan, Mar, May, July, Sept, Nov]. Failure to receive a bill does not excuse a customer from payment.
3. Is there a budget billing plan?
No. At this time the Association does not offer a budget billing plan. However, the Water Rate Structure is designed such that the average water bill is about the same each month unless there is a higher than average water use.
4. Can I pay my bill online or electronically?
Click here to visit our online payment page.
5. How do I change my billing address?
Call our office during business hours or use our payment portal.
When a customer wishes to change the billing address or contact information the Association may require signed documentation from the legal property owner.
Although the Association offers the service of designating the tenant to receive the bill, it is not recommended because the owner is ultimately responsible for payment. The Association recommends that the owner include an appropriate amount in the rental fee to cover charges and continue to receive the bill in order to monitor usage on the property.
6. How do I activate service if I am a new owner?
Prior to escrow (closing) the Association should be contacted for the account balance due through the closing date to ensure the account is paid current at closing. The Association reserves the right to estimate the final amount due based on recent prior average use. To complete the closing process and transfer process, the account must be paid current including a $100 transfer fee and a copy of the Statutory Warranty Deed along with a signed Water User Agreement must be received before we can transfer the Membership to the new owner. It is the new owners responsibility to ensure that the appropriate paperwork is received by the Association from the Title Company.
The PRWA bills at the end of every other month [Jan, Mar, May, July, Sept, Nov]. The due date is printed on the lower left hand portion of your bill. Your payment is due upon receipt and is past due after the due date. Past due accounts will be assessed a minimum late fee of $10.00 or 3% (1.5% per month) of the outstanding balance whichever is greater.
Please remit payment along with the bill stub to the PRWA at:
6912 Hannegan Rd. #105, Lynden, WA 98264
You may drop your payment off at the Association Office located at the above address during business hours 9:30 AM - 3:00 PM, Monday thru Thursday. A payment drop box for checks and money orders only is located at the front of the building to the left of the main entrance for your convenience 24/7.
Online payments are available. For more information, please go here.
2. How often is the Meter Reading and Billing? (Billing Schedule)
Meters will be read and bills mailed at the end of the billing cycle (bi-monthly) [Jan, Mar, May, July, Sept, Nov]. Failure to receive a bill does not excuse a customer from payment.
3. Is there a budget billing plan?
No. At this time the Association does not offer a budget billing plan. However, the Water Rate Structure is designed such that the average water bill is about the same each month unless there is a higher than average water use.
4. Can I pay my bill online or electronically?
Click here to visit our online payment page.
5. How do I change my billing address?
Call our office during business hours or use our payment portal.
When a customer wishes to change the billing address or contact information the Association may require signed documentation from the legal property owner.
Although the Association offers the service of designating the tenant to receive the bill, it is not recommended because the owner is ultimately responsible for payment. The Association recommends that the owner include an appropriate amount in the rental fee to cover charges and continue to receive the bill in order to monitor usage on the property.
6. How do I activate service if I am a new owner?
Prior to escrow (closing) the Association should be contacted for the account balance due through the closing date to ensure the account is paid current at closing. The Association reserves the right to estimate the final amount due based on recent prior average use. To complete the closing process and transfer process, the account must be paid current including a $100 transfer fee and a copy of the Statutory Warranty Deed along with a signed Water User Agreement must be received before we can transfer the Membership to the new owner. It is the new owners responsibility to ensure that the appropriate paperwork is received by the Association from the Title Company.